Team-based process improvement: Which of its benefits does your organization need?

Benefit #2 – Do More Accurate Gap Assessments. Identify from all the knowledgeable points of view the gaps between where your organization is and where it wants to be.

Benefit #3 – Adopt Business Process Changes More Rapidly. Promote team and individual ownership of your new or modified business processes and lay the foundation for effective implementation training and communication.

Benefit #4 – Plan Change Implementation More Effectively. Plan the implementation of your business process changes proactively and collaboratively.

Why choose us to bring you these benefits?

An optional team education element — instruction in the tools, techniques and procedures of process mapping, analysis and re-design that can run from three hours to two days depending on the desired scope and depth of instruction.

An adaptable team facilitation element — one or more team-based process improvement working sessions that can be facilitated in a single working session over a few consecutive days or in multiple working sessions over several weeks, depending on the scope, complexity and sensitivity of the process improvement challenge.

Reason #3 – We Guide the Team through a Comprehensive and Systematic Process. Our role in each facilitated working session is to help the team to solve the difficult problems and make the necessary decisions, monitor the clarity and quality of the team’s thinking, manage the group dynamics, and ensure that the results of each working session are documented in usable formats that are of practical value to the team. Typically, we guide process improvement teams through the following collaborative problem solving and collective decision making activities:

Developing a clear process improvement problem statement

Analyzing each process problem to verify its nature and identify its key causes

Generating and clarifying potential solutions through focused brainstorming

Using criteria rating tools to reach agreement on solutions and implementation plans

Monitoring implementation of the selected solution(s)

Evaluating the results or impacts of the selected solution(s)

Executing necessary adjustments in implementation or evaluation approaches

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